5 Tech Tips For Small Immigration Firms & Solo Practitioners

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There’s no questioning technology’s impact on workplace productivity, but given the diversity of emerging tech and software products, it can be challenging to pin down exactly what tools will maximize the success of your firm and in what areas of your day-to-day work.

For solo and small immigration practices in need of an (electronic) extra pair of hands, law firm CRM systems offer tools for increased efficiency, data analytics, and schedule management, ensuring your work is focused on positive client outcomes, not administrative tasks. Below are five essential tech tips to serve as a jumping-off point for improving workplace efficiency and increasing client value: Key to maximizing productivity is prioritizing your casework and adopting an integrated workflow system. Forget sorting piles of sticky notes and searching for one-off emails about case assignments— with a cloud-based, case management software, tasks are collected in one place, accessible to solo lawyers or an entire firm, from a variety of devices. Case work items are clearly sorted and organized based on deadlines and priority, ensuring no tasks are ignored or incomplete. Within a small firm, an office-wide workflow establishes a greater sense of transparency, as associates and assistants can stay up to date on one another’s work.

1. Know what’s in your queue.

Key to maximizing productivity is prioritizing your casework and adopting an integrated workflow system. Forget sorting piles of sticky notes and searching for one-off emails about case assignments— with a cloud-based, case management software, tasks are collected in one place, accessible to solo lawyers or an entire firm, from a variety of devices. Case work items are clearly sorted and organized based on deadlines and priority, ensuring no tasks are ignored or incomplete. Within a small firm, an office-wide workflow establishes a greater sense of transparency, as associates and assistants can stay up to date on one another’s work.

2. Adopt a Smarter Calendar

While practicing immigration law can present an abundance of challenges, a balanced legal calendar should never be one of them. Calendar-related missteps can cause missed deadlines, filling errors, even court absences, all of which can result in malpractice actions against lawyers. Case management software can safeguard you and your firm against disastrous scheduling errors by synching upcoming deadlines, calls, and appointments with existing calendars, allowing you to access the information on the go, from a variety of devices.

3. Create a More Effective Billing Process

In solo practices and small firms, almost 40% of time worked is not billed, reflecting negatively on your bottom line and suggesting that tasks crucial for positive case outcomes are not receiving ample attention. Implementing practice management software can eliminate time spent on non-billable administrative tasks, and record billable activities with more accuracy and clarity. An accurate billing process will reflect the true value of your services and your level of preparedness, as your focus is shifted from non-billable activities to client-focused tasks that strengthen positive case outcomes.

4. Listen to Your Metrics

With case management software in place, your casework and task history will provide a variety of data points that can direct you toward making more effective choices in client relations and workplace practices. Sort and analyze data points about case outcomes, demographics, hours billed and more as points of comparison or as a means to establish a baseline.

5. Use Technology to Stay Client-Focused

A firm of any size will benefit by emphasizing client satisfaction and delivering an attentive service. A client-focused case management system will offer firms a host of methods to attend to specific client needs and reconnect throughout the legal process and after. Keep detailed notes of client information within profile fields, including details that will allow your or a partner to provide personalized communication. Use scheduling tools to set reminders to deliver follow-up calls or emails. Collect standardized documents and resources, allowing you to be responsive to requests and queries.

The size of your law firm should not determine the size of its impact. In the case of legal technology, small firms and solo practitioners are able to leverage practice management software appropriate for their needs, streamlining day-to-day operations and strengthening client relationships.

To learn more about how immigration case management software by Innovation Law Lab can increase the productivity and effectiveness of your firm, discover the LawLab subscription plan best for your legal practice.

Why Innovation Law Lab Software is a Necessity for Your Firm

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From individuals seeking safety and asylum, to parents striving to secure better opportunities for their children, the outcomes of immigration cases impact the life chances of real individuals and families. Given the weight of their work, immigration lawyers operate within an environment of urgency— the ability to stay organized, efficient and diligent is crucial.

Small law firms spend up to 40% of their time chasing after lost files and juggling calendars,  as non-billable, administrative activities eat away at time that could be spent researching, strategizing, and advocating. How can immigration lawyers shift their time away from supervising logistical tasks and refocus their energy toward successful case outcomes?

LawLab by the Innovation Law Lab is a case management software that addresses these exact challenges. Using Active Case Management principles, LawLab is a data-driven, client-focused platform that promises to streamline operations, freeing up valuable time for you to focus on defending and protecting the rights of hopeful individuals and families.

What can LawLab offer your immigration practice?

  • Workflows assembled for your productivity. Simply put, how does LawLab work? The essential processes can be boiled down to three steps: collecting and categorizing client and process data, standardizing tasks in a case, and assembling everything into an efficient sequence of items to be completed. LawLab provides users a daily report of new or unfinished tasks from unreturned calls and emails, to upcoming deadlines and next actions. Tasks are easy to view, easy to dole out to other associates, and can be checked off upon completion. No longer will important items go unnoticed, as the platform organizes assignments by priority, ensuring you always know what needs to be addressed.
  • Safeguard your firm from data loss and breach. Our cloud-based case management software protects your documents within powerful servers, encrypting your data and transmitting it securely. By adopting a paperless approach, your documents are accessible anywhere there is an internet connection, allowing several users to work on the same records at the same time, and allowing individual users to access many records simultaneously.
  • A responsive, instantaneous search engine. Being unable to locate important files and emails impedes the success of your practice and clients. With LawLab’s intelligent search engine, you can search for documents using a telephone number, a case ID number, a client name, a partial name, a receipt number and more. Search results are populated almost instantly, and displayed in an easy-to-view layout, complete with hyperlinks to relevant records. Within a case file, users can search for keywords, events related to the case, attached documents among other items. Client records can easily be accessed in the office or on the go.
  • Data-rich features to support your practice. LawLab creates a platform for immigration lawyers to utilize analytics to better manage cases, compare aggregate data across clients and improve profits. Users can track a variety of data, from client demographics to case outcomes to attorney-specific statistics, and create data tables to identify trends and patterns. With the ability to evaluate where processing inefficiencies exist and single out winning management practices, users can eliminate costs, save valuable time and refocus strategies to improve case outcomes.
  • Reliable Helpdesk support and training. The Innovation Law Lab Helpdesk offers quick, responsive, one-on-one support to manage your LawLab software and subscription, and provide any training materials you need to master LawLab. Our training toolkit includes video demonstrations, written materials, and introductory webinars. Users can schedule personalized training for members of their firms, emphasizing LawLab best practices and how they can use the platform to meet management objectives.
  • A platform designed for lawyers, by lawyers. Having been developed by a team of immigration lawyers at Innovation Law Lab, LawLab software is designed with the specific needs of law practitioners and immigration case management in mind. Unlike many other law firm CRM software tools, the powerful data-driven features of LawLab are accessible to solo firms, small firms, and nonprofit organizations to revolutionize their practices and achieve better client outcomes.

LawLab by the Innovation Law Lab is the client-focused, data-driven case management software that solo practitioners, small firms, and nonprofit organizations need to increase positive client outcomes and maximize efficiency and effectiveness.